Social Media
Small Business and Residential IT Support
Services & Rates
We do not do repair work or hardware upgrades
at this time!
Popular Services - All are $90
an hour unless otherwise listed
| PC Setup |
|
| We'll setup your new PC and make sure the mouse, keyboard, and monitor, etc. are all working properly. We will also setup and test your printer and any other devices you might have such as digital cameras. | |
| PC Diagnostic |
|
| Tell us the symptoms and we'll figure out why your PC is not performing as expected. If you decide to have us fix the problem, we'll apply the diagnostic fee to the cost of repairs. | |
| PC File Transfer |
|
| Have a new computer and need help moving your stuff from the old to the new? Many people have trouble getting all their data off of their old computer and onto the new one. We'll take care of this task for you and get your data files migrated to the new PC in no time. | |
| Broadband Install |
|
| Get a new broadband (ex – DSL, Cable Modem, T1) connection, but not sure how to set it all up. No worries, order your service and we'll take care of the rest. We'll setup your connection and get you connected to the internet in no time. | |
| Network Setup |
$99
for router & 2 devices, |
|
Have multiple PCs that you
want to share files? Or maybe a printer or
scanner you want to access from more than
one PC? We’ll set up a network router and
attach your PCs, printers, and any other
network devices you may have. NOTE: There may be additional equipment required at an additional cost. |
|
| PC Training |
$85/hr |
| A one hour, hands-on training session in your home. Based on your needs, we can show you how to use Microsoft Office, surf the internet, connect your digital camera, and more. Typically we schedule no more than 45-60 minute sessions to avoid student overload. | |
| Buying Assistance |
$50/Per Item |
| There are so many choices and options when it comes to buying a computer or computer accessories. How do you know what features and options are right for you? We'll discuss how you typically use your computer and explain the myriad of options, then advise you on what to buy. | |
| PC Software Install | |
| Need to install a new software application? We will install it for you and make sure that it is working correctly. | |
| PC Restore |
$149 |
| Some users know what they want -- they just want to start over from the very beginning. We usually see this as a last resort, but with our PC Restore service, we'll re-install your operating system and all the appropriate device drivers, plus up to three applications you provide (ex - office applications, video games, etc). Please provide all OEM disks. | |
| Backup to DVD |
$65 |
|
Unfortunately, the stories
you've heard about computers crashing and
losing all your data are true. It doesn't
happen all that often, but when it does, it
can be troublesome and costly. We'll make a
backup of all your data files on DVDs,
protecting you from complete data loss and
more costly data recovery services. Each DVD
can hold almost 5GB of data. Dual Layer DVD
holds almost 8GB of data. NOTE: No In-Home Service |
|
| Automated Backups |
$99 + Equipment |
| Making regular backups of your data is the safest way to prevent data loss catastrophes. We'll set-up your PC with additional hardware and configure it to automatically back-up your data at regular intervals. | |
| Data Recovery |
$99/hr |
|
Has your computer crashed and
lost your data? No backups? Don't fret too
much. Most of the data on your hard disk can
usually be recovered without involving
expensive rocket scientists in the project. NOTE: No In-Home Service on data recovery |
|
| Web Site Hosting |
$395 for
1 page |
| We'll create a web site for your business describing your business and the services you offer. This includes professional design assistance, HTML programming, and graphics design. Web Site Design is very specific to each customer, so please call to discuss your specific needs. | |
| Web Site Hosting |
See Hosting Page |
| We’ll get you a domain name and a web server where you can host your web site, plus up to 50 email accounts for your business. Fees are paid annually; there is no setup fee. | |
Outside Solano County and East Contra Costa County: $65
| Priority Service |
25% |
|
Our standard service is
72-hour maximum turn around on all PC
services. However, expedited service is
available, based on availability. With
Priority Service, we will fix your PC before
close of the next business day. The Priority Service charge also applies to work performed at hourly rates when that work is performed after hours or on Sundays at the customer’s request. |
|
